Job Description

American Ring is recruiting a Full Time Order Entry Clerk who is organized, efficient, and able to work on a team.

Schedule: Monday-Friday- Dayshift

Location : In-Person, Solon, Ohio

Responsibilities:

• Enter all sales orders into ERP system (Business Central)
• Daily data entry and management of orders; including coordination of special requests, ship dates, packaging requirements, order confirmations and customer quality requirements.
• Answer phones and emails.
• Coordinate with Purchasing Department to maintain inventory levels and communicate customer demand changes.
• Work with Outside Sales team to resolve outstanding issues, including pricing and inventory conflicts, changes in delivery information and other problems that arise.
• Notify Quality Control Department of customer blueprint changes, RMA's, PPAP or certification requests.
• Coordinate customer packaging requirements with Production Department.

Requisites:

• Proficient with data entry into ERP system.
• Customer Service Experience.
• Manufacturing Experience (Fastener Industry) a plus.
• Demonstrates the ability to understand technical data.
• Experience with ASNs, data entry and shipping logistics.
• Ability to work in loud environments.
• 2+ years of major work experience in similar position or degree is preferred

Critical Competencies:

• Expected to maintain a 99.65% success rate on orders entered.
• Personable & clear communicator.
• Independent thinker & accepting of criticism.
• Calm under pressure.
• Problem Solver.
• Willingness to accept training.
• Ability be flexible and adapt to changing job and customer requirements.

Physical Requirements:

• Must be able to sit and work on computer for up to 8 hours a day.

Benefits:

• 401(k) matching
• Flexible schedule
• Medical, Dental and Vision Insurance options
• Paid PTO & Paid Holidays
• Parental leave
• Work/Life Balance

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