Online Chat Agent Job at Metrix IT Solutions INC, Houston, TX

bjM2SkxHZjBnc2pkb1l2Yi9wQXZPVUtiNnc9PQ==
  • Metrix IT Solutions INC
  • Houston, TX

Job Description

Job Description:

  • Job Title: Online Chat Agent
  • Organization: MetrixIT Solutions

Job Responsibilities:

  • Engage in online chat conversations with customers to provide assistance and support
  • Address customer inquiries, resolve issues, and provide product information
  • Maintain a high level of professionalism and customer service during interactions
  • Collaborate with team members to ensure efficient and effective customer support
  • Follow company guidelines and protocols for handling customer chats

Essential Qualifications:

  • Excellent written communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-focused approach to handling inquiries and issues
  • Basic computer skills and familiarity with online chat platforms

Desired Experience:

  • Minimum 0-2 years of experience in customer service or online chat support
  • Experience in a fast-paced customer service environment

Salary & Benefits:

  • Minimum Salary: $27,000 per year
  • Maximum Salary: $74,000 per year
  • Currency: USD
  • Benefits: As per company policy

Job Tags

Similar Jobs

Rutland Regional Medical Center

Registered Nurse (RN) - Psychiatric Services Job at Rutland Regional Medical Center

 ...Registered Nurse (RN) - Psychiatric Services Rutland-VT-05701-United States The RN advocates and utilizes the nursing process in the care of all age populations along the health continuum. The nursing process includes assessment, diagnosis, planning... 

Vince

Store Manager Job at Vince

 ...seeking a dynamic, customer service driven Temporary Full-Time Store Manager. The Store Manager is responsible for the daily operation...  ...commuter benefits including transit and parking ~ Discounted pet, home & auto, and legal insurance V Opco, LLC is an equal... 

GUESS?, Inc.

Store Manager Job at GUESS?, Inc.

 ...Tanger Outlets Grand Rapids Position Overview The Store Manager is accountable for sales performance, focusing on growth and profitability, customer satisfaction, merchandising standards, store operations, and the training and development of the entire staff. Reports... 

CLEAR SIGHT PARTNERS, LLC

Optical Technician Job at CLEAR SIGHT PARTNERS, LLC

 ...months. Requirements: The Optical Technician is responsible for collecting and recording ocular and systemic patient histories, visual acuities, BP, IOP, Auto refractions, Manifest Refractions, performing external examinations, and dry-eye testing, as well as... 

BHE GT&S

Intern (Technical Training) Job at BHE GT&S

BHE GT&S JOB DESCRIPTION BHE GT&S has an exciting summer internship opportunity for a rising Sophomore or Junior pursuing a degree in Computer Science, or Engineering within the Technical Training Department at our Delmont Area located in Delmont, PA. RESPONSIBILITIES...